Overview

Smiles of Glenview is committed to protecting the privacy of our patients and website visitors. This page explains what information we collect, how we use it, and the choices available to you. It applies to our website (smilesofglenview.com) and any communications we send, including appointment reminders by phone or text.

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This policy does not replace our HIPAA Notice of Privacy Practices, which governs how we handle your protected health information as a medical provider. If you have questions about your health information specifically, please contact our office directly.

 

Information We Collect

When you visit our website or contact us, we may collect:

• Your name, phone number, and email address when submitted through our contact form or appointment request

• Any message or question you include when reaching out to us

• Basic usage data about how our website is accessed (see Cookies section below)

 

We do not collect payment information through our website. All billing is handled in the office.

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How We Use Your Information

Information you provide is used only to respond to your inquiry, confirm or remind you of appointments, or follow up on care-related matters. We do not sell, rent, or share your personal information with third parties for marketing purposes.

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Text Messaging

If you provide your mobile phone number and consent to receiving texts, we may contact you via text message for appointment reminders and scheduling-related communications.

• Message frequency will vary based on your appointment schedule

• Standard message and data rates may apply

• You can opt out at any time by replying STOP to any text message from us

• For help, reply HELP or contact our office directly at (847) 486-8888

• Opting out will not affect your ability to receive care at our practice​

 

We do not share your phone number with third parties for their own marketing purposes. Your number is used solely for communications related to your care at Smiles of Glenview.

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Email

If you contact us by email or submit your email address through our website, we may use it to respond to your inquiry or send appointment-related follow-up. We do not send promotional email campaigns or share your email address with outside parties.

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Cookies and Website Analytics

Our website may use cookies — small files stored on your device — to understand how visitors use the site. This information is collected in aggregate and is not tied to your personal identity. It helps us understand which pages are visited most and how to improve the site experience.

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You can disable cookies through your browser settings at any time. Doing so will not affect your ability to use our website or contact our office.

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Third-Party Services

Our website is built on Wix and may use embedded tools such as Google Maps. These third-party services have their own privacy policies, which govern how they handle any data collected through their platforms. We do not control those policies and encourage you to review them directly if you have questions.

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Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children through this site. If you believe a child has submitted information to us through our website, please contact us and we will promptly remove it.

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Your Health Information and HIPAA

As a dental practice, we are required by law to maintain the privacy of your protected health information (PHI) and to follow the terms of our HIPAA Notice of Privacy Practices. A copy of that notice is available at our office and will be provided to you upon request.

This website privacy policy covers only information collected through smilesofglenview.com and our general communications. It does not govern the use or disclosure of your health records or clinical information.

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How to Contact Us

If you have questions about this privacy policy or how your information is handled, please contact us:

Smiles of Glenview
1304 Waukegan Road, Glenview, IL 60025
(847) 486-8888
office@smilesofglenview.com

 

Updates to This Policy

We may update this policy from time to time. When we do, we will revise the "last updated" date at the top of this page. We encourage you to review it periodically.